Never leave a customer hanging
Show your customers that you care. Reply, thank or comment on their reviews.
Don’t miss a new review
Timing matters. A fast response is like a handshake at the door. It shows your present, professional, and ready to build trust.
Set up notifications for your business. You can receive an email notification for every new review your business receives. This enables you to respond promptly and show your customers that you're there present and caring.
Manage negative reviews quietly
Like in every relationship, dirty laundry shall be washed at home
Some customers are not happy and we get that. But they should not damage your reputation online. If you receive a negative comment that you think it’s unfair, you can engage in a private conversation with your customer via Tickiwi platform and resolve the problem. Hey, they can always modify their review.
Show your best
Your profile is like a store-front
Use the space on your profile page to build your brand. Showcase the latest offers, your best value or use it for promotions. Your space, your choice.
Your reputation deserves a bigger stage
Share real customer experiences and build a brand people believe in