Fleig AG
"Not the service I would have expected from a reputable moving company in this price range"
I chose FLEIG for my move because I deliberately wanted to hire an established moving company and was willing to pay a little more for it. Unfortunately, my experience was disappointing overall.
Individual employees were friendly and hard-working, but the move seemed poorly organized overall. In the course of the day, the staff changed several times, so that sometimes not the same people put the furniture back together that they had previously dismantled. In my opinion, this led to a loss of information and to several problems during reconstruction. The wardrobe was initially not attached to the wall again as originally done, and the light no longer worked after the reconstruction. The latter was later fixed. A bookshelf was missing stoppers or covers, and scratches also appeared on the wall.
In the case of an antique gold mirror, adhesive tape was glued directly to the gilding, which caused part of the gilding to come loose when removed. A chili fruit was crushed on a white carpet. Individual boxes ended up in the basement instead of in the screed or vice versa.
On the positive side, someone came by later and repaired minor damage. However, the follow-up and communication afterwards were also unsatisfactory: The collection of the moving boxes and clothes boxes remained open for a long time. An announced final meeting on the invoice did not take place at first; instead, months later I received a reminder for the full amount.
After further enquiries, I was finally offered a credit note. After deducting it, essentially the amount of the original offer remained. The additional time charged was at the upper end of the offered range. In my view, the fact that the move took so long was also due to the poor organisation and the additional expenses incurred as a result.
I would not commission FLEIG again based on this experience.
Date of experience: November 28, 2025
About Fleig AG
Fleig AG
Under the motto "Moving with the experts", we offer you professionally carried out removals in Basel, throughout Switzerland and abroad. Fleig AG Basel is a family business founded in 1928 and, thanks to decades of experience, has developed into a renowned removal company in Basel and north-western Switzerland.Moving house always means moving a piece of yourself and requires a great deal of trust in an often unknown removal company. We, Fleig AG Basel, a professional removal company with decades of experience, are aware of this responsibility and are committed to carrying out every move entrusted to us, regardless of type and size, in a professional, customer-friendly and speedy manner.Whether you are moving privately or your business is faced with a move, whether you are relocating within Basel, the region or from or to Liestal, Zurich, Bern, Geneva or another destination in Switzerland or abroad: every move is in the best hands with Fleig AG Basel!MOVES WITH A HEAD For planning your move, we offer:
We offer the following services for your move:
Benefit from our decades of experience:
FURNITURE STORAGE Furniture is in good hands with us
MOVING SERVICE Free viewing, advice and quotation On request, we offer you the following free of charge:
The cost is calculated according to the following factors:
Take a quarter of an hour to benefit from our many years of experience. We will answer any questions about your move quickly, simply and professionally. Manageable removal costs in advance Thanks to our reliable, binding and clear quote, you can plan your budget precisely in advance and avoid unpleasant surprises after the move. Customized insurance cover Moving goods: Your moving goods are generally insured against damage caused by us. The insurance cover depends on the size and number of removal vans used. For exceptionally valuable items, the insurance cover can be tailored to your needs. Stored goods: The most financially advantageous and...
Address
Sternenhofstrasse 2
4153 Reinach BL
Switzerland
Website
fleigumzuege.ch
Email
info@fleigumzuege.ch
Telephone
+41 612721111